Clinic Manager

Position: Clinic Manager
Organization: Women’s Community Clinic
Location: San Francisco, CA
Salary: DOE
Hours per Week: 40
Supervisor: Clinic Director
Last Updated: March 2010

Women’s Community Clinic:

Since 1999, the Women’s Community Clinic has used a volunteer-based model of care to create a safe, welcoming environment where Bay Area women can access health services. We honor our mission to improve the health and well-being of women and girls by providing free: sexual and reproductive health services, outreach services, and health career training programs.

Women’s Community Clinical Program:

The Clinical Program is comprised of the Medical Directors, Clinic Manager, Clinic Director, Staff Clinicians, AmeriCorps members, WAHT Program Fellows, interns, and over 100 Health Worker and Clinician volunteers.

Services include:

  • Care for general gynecological concerns
  • Annual exams
  • Emergency contraception, “morning after pill”
  • Screening & treatment of sexually transmitted infections
  • Rapid HIV testing & counseling; Hepatitis C testing
  • Birth control
  • Pregnancy testing & options counseling
  • Menopausal care
  • Colposcopy
  • Enrollment for free mammograms
  • Referrals to other providers

For more information, please visit: womenscommunityclinic.org.

Job Description

The Clinic Manager is an integral position at the Clinic. The Clinic Manager plays a dynamic role in overseeing day-to-day clinic operations and supervising volunteers and staff, as well as implementing procedures and systems. The Clinic Manager has the opportunity to participate in planning and shaping the future of the Clinic.

Job Responsibilities include:

Clinic Management, Supervision and Training

  • Coordinate, delegate, and oversee activities associated with day-to-day clinic operations and clinic shifts, including:

- Front desk coordination
- Client intake, health education, lab tracking, HIV and pregnancy testing
- Pharmacy and clinic inventory
- Ensuring smooth operation of clinic during all hours of business
- Updating clinic materials in collaboration with Clinic Director and Staff Clinicians
- Supporting Clinicians and Health Workers during clinic hours

  • Schedule Clinician volunteers
  • Coordinate HIV/Hepatitis C Testing Program
  • Facilitate orientation and ongoing training and support of Health Workers in collaboration with Volunteer Director
  • Provide direct supervision for Health Workers
  • Supervise Billing Specialist
  • Recruit, train and supervise AmeriCorps members and Summer Interns

Operations

  • Provide onsite technology support for HIT applications
  • Participate in Emergency Preparedness as member of Safety Committee.
  • Facilitate, in collaboration with Office Manager, OSHA training for staff and volunteers.
  • Participate on other committees as needed/appointed (e.g. Human Resources, Cultural Competency)
  • Participate in quality improvement activities in collaboration with QI Team
  • Author and update Policies & Procedures pertaining to Clinic Operations in collaboration with other Clinical and Administrative staff

Required Qualifications:

  • At least one year of experience working in the health care environment
  • At least one year of experience in a management or supervisory role
  • Demonstrated knowledge and experience in women’s health
  • Excellent computing skills
  • Must be able to work evenings and weekends

Desired Qualifications:

  • State of California Phlebotomy Licensure as a CPT-1 or CPT-2
  • Medical Assistant certification, proficiency in IM and transdermal injections
  • State of California HIV Basic I and II certifications
  • Fluency in Spanish strongly preferred

EEO/AA
The Women’s Community Clinic, a project of Tides Center, is an equal opportunity employer. We strongly encourage and seek applications from women, people of color, including bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, medical condition (cancer-related) or conditions Acquired Immune Deficiency Syndrome (AIDS) and AIDS-related conditions (ARC). Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application.

To Apply:
Please send a cover letter, resume, salary requirements to jobs_CM@womenscommunityclinic.org by no later than March 26, 2010. In subject line, please write: Clinic Manager. No calls please!